Why 29,672 Travelers Rated Us 5 Stars

Across Google, Tripadvisor, and other travel platforms, travelers share why City Unscripted is the best way to experience a city with a local.

Reviews

Real Reviews,
From Real Travelers

Vicky Chan, Jul 2026

I had the most wonderful experience in Madrid, all thanks to Pedro! From the very beginning, he was incredibly helpful with the pre-tour planning and went above and beyond to accommodate our requests and preferences. Pedro has a remarkable ability to bring Madrid's history to life, seamlessly blending fascinating historical insights with his extensive knowledge of architecture. He was engaging, personable, funny, and an excellent communicator throughout the tour, making the experience both informative and enjoyable. His passion for the city was evident in every aspect of the walk. To top it all off, Pedro surprised us at the end with some delicious local treats, which was such a thoughtful and memorable touch. This was truly one of the highlights of our visit to Madrid, and we cannot recommend Pedro highly enough. If you're looking for an authentic, insightful, and enjoyable experience, look no further!

Nickolas W Conroy, Jun 2026

Can't say enough about how great our experience with City Unscripted was in Kanazawa. Our tour guide Sho reached out ahead of time via e-mail and we connected via WhatsApp as well. We were able to customize our experience around the sites we were most interested in. We were also able to communicate easily on meeting location and arrival. We were able to easily find the meeting location and start our tour. Sho was very knowledgeable and happy to answer and all of our questions. The length of our tour was just perfect. We even squeezed in some extra sites with our extra time. It was nice when entering sites with an admission fee to have the private guide to assist with what tickets to purchase and facilitate the purchase. During our tour Sho did a great job of taking photos of us on our tour which he sent to us via WhatsApp after the tour. With it being a private tour we didn't have to worry too much about crowd sizes as it was just the 2 of us with Sho. It made it easy to navigate together and hear what Sho had to say. Fully recommend booking private tours through City Unscripted. We will certainly be checking them out first on future trips to see if they offer their services.

Maureen Lyons-Brennan, Feb 2026

Darren was an absolute joy. He was so knowledgeable of the Manchester music scene and took us to all the places on my bucket list. His anecdotes were very entertaining as was his understanding of the city’s history. I feel like we made a new friend.

Lauren Tredinnick, Jul 2026

Our tour with Jose in Dublin, Ireland could not have been any better. Jose was so kind, full of details and knowledge, considerate of our needs, and so much fun! He gave us the perfect tour with a lot of inside information! Thank you, Jose, for an amazing introduction to this fascinating city! You can’t ask for a better guide! We hit the jack pot!!!

Kelley Jensen, Jul 2025

We have the best tour guides all over Japan. They were all very friendly and all fabulous. Rei in Himeji was exceptional. Helpful. Planned and booked a fantastic lunch and had extra little videos to show us at assorted locations. She was perfection. She arranged our tour such that we would get to each of the different locations with less crowds, and in the least hot part of the day. She took us to locations that other people might’ve bypassed. Marie in Tokyo was SO COOL! She was knowledgeable and friendly and amazing! She had a lot of knowledge about the city and really got along with my daughter when they realize they shared an interest in the same music. We Have a great time with her. Eugene, and Kyoto was wonderful. We opted for the night tour, so even though a lot of the shrines were closed, we got to see them just not enter them, which was OK because we didn’t need to enter every single shrine in Kyoto. He told us all about Guyon and the history and the architecture And what they do to the cedar on the buildings. He told us the history of the place he told us some pop culture about the place. And he took us to an incredible Ramen place. He also took us in and around the different areas where there were less crowds, but more beauties than We even expected. In Osaka,, Kanna Took us on a food tour that was exceptional. She also managed to get us a tea room excursion after our event because a friend she had in town. Everything we tried to book was sold out, and she made one phone call and we were in by 4:30. she was incredibly funny, very helpful and oh my gosh, the food in Osaka! I can’t even. Our final Tori, Nora, with the peaceful, playful deer, ha ha, was really wonderful. Our tour guide, Eugene was fantastic. He took us first, up to the top of the building so we can see the whole city. He then took us in and around and through all of the most important parts of Nora. And he was wonderful to talk to you. Thank you so much for your incredible staff and all of your incredible tours.

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Nineth is one of the best guides we have had, and we travel a lot and have had many tours. She reached out in advance to check our interests and came up with a plan that really showed us what makes Mexico City special. The stops she picked were great, giving us the local context and the most delicious treats. Thank you Nineth- you are wonderful!

Joanna

Mexico City

The guide made a valid effort to make our experience in Edinburgh memorable. He gave us tons of information despite us only having two hours to enjoy!

Jessica

Edinburgh

Sheena has only been in Oslo for six years, but we could tell she has gone to great lengths to learn it’s and Norway’s history and culture. We had only one day in Oslo and she made sure we got a great overview of the city, the culture, history and what everyday life is like.

Robert

Oslo

Donatella sharing both history and customs of Naples. Great tips for places to eat as well as street smart knowledge.

Jakob

Naples

Joel is a delightful person and an engaging and knowledgeable tour guide. We enjoyed our time in Munich with him and would highly recommend him to others!

Susan

Munich

I really enjoyed the fact that Anna really took her time with us and did not rush and listened if we needed a little break and she also took our picture in different opportunities. We also bought some delicious chocolates at a place she suggested.

Rodolfo

Munich

Patrick was an outstanding guide. He got in touch before our tour to ask what we'd like to see, and then shaped the day around our list — a lovely personal touch that made the tour feel tailored rather than one-size-fits-all. He gave us a wonderful introduction to Brussels, sharing the history of the beautiful churches and buildings in the heart of the city, while also talking with us about everyday life in Brussels today. Along the way we got to try some of the best chocolate we've ever tasted. Patrick's enthusiasm and knowledge made the whole experience genuinely enjoyable, and he topped it off with great tips on where to eat and what was worth a deeper visit later in our stay. Bottom line: a private tour that actually felt private and personal — highly recommend, especially if you let your guide know what matters to you beforehand.

Adriana

Brussels

Sheena is amazing, she write me and call me before our trip to know the exact place where we meet. Their explanations and knowledge were spectacular. We were very happy with her!!! She is a great guide

Daniela

Oslo

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★★★★★

Yenesis

26 July 2026

We just finished the best day in Bordeaux as we spent 4 amazing hours with Max. He introduced us to historical facts about your beautiful city and country with the most wonderful attitude and demeanor. He also introduced us to the best foods and patisserie and were able to share some treats with him. As a Travel Advisor, I find it to be a blessing when I can send clients to local suppliers and experts that will go beyond for my clients. Max is an asset to Bordeaux and City Unscripted. It was one of the best days. Thank you Max!!

Benjamin

22 July 2026

We loved this tour, perfect for us. It was personal , focused on the historical sites and really efficient. The weather was incredibly hot and Jose was very considerate, adjusting as we went. Jose was a wonderful guide, personable, interesting, great at showing us the best bits and lots of great conversation about modern day Japan. Would 100% recommend!

John

Our guide was excellent and took us to see so many wonderful sites in Oslo! He was our best tour guide on this trip, very informative and able to answer every question with excellent details. Gave us options on what to see and definitely helped us with his recommendations to give us the best experience.

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