Why 17,500+ Travelers Rated Us 5 Stars

Across Google, Tripadvisor, and other travel platforms, travelers share why City Unscripted is the best way to experience a city with a local.

Select your city & find your perfect experience

Reviews

Real Reviews,
From Real Travelers

Jochen, Dec 2025

It is incredibly helpful to have a local guide when you arrive in a city you have never been to before. Jorge was very friendly and knowledgeable and catered well to our needs. This allowed us to quickly get a good first impression of Kanazawa.

Victor, Nov 2025

Wonderful experience! Very knowledgeable guide. She’s very patient and knows her way around the city. Would not hesitate to recommend to anyone traveling and looking for a seamless experience. Harumi Is 10/10!!!

Juan Carlos, Nov 2025

Amazing tour, with our amazing guide Taku!! We really enjoyed our tour in Osaka, trying food in the Kuromon Market, and also Dotonbori, as well as the temple in dotonbori. Taku also made great recommendations for our stay here. 10/10

Bonnie, Nov 2025

10/10 recommend! My mom and I did the private guided tour in Osaka today - our guide was Taku and he was absolutely amazing. It was so great to get to turn off my brain for a few hours during our trip and let Taku take over navigating to different locations :) We went to Osaka Castle, a couple temple and shrines, and then to Dotonbori. Yes you can do all these by yourself BUT having our guide meant learning more knowledge in a digestible and fun way, getting shown better spots for better photo opportunities and even hidden gems and alleyways throughout our time together. Taku was so patient with us, very conversational with good English, and both my mom and I had a wonderful time. Thank you so much for showing us Osaka today!

Roy, Nov 2025

Mike does a great tour and we really enjoyed his knowledge and company!

Adrienne, Oct 2025

Gerg was great and very knowledgeable. He turned my view of Amsterdam around to a great experience.

4.9

average rating on Google Reviews

2 232 reviews & counting

See What Guests Are Saying

Find Reviews That Matter To You

Peter Dec 2025

We can’t say enough good things about our full day tour with Benny. Right after booking we received a follow up email from Benny asking about our preferences and interests, and a few emails later our itinerary was set. The tour felt designed just for us. We visited a perfect combination of must see’s for first time visitors plus off the beaten path highlights. Highly recommend Benny and City Unscripted.

Angela Dec 2025

My local host was great and super prepared for everything. It was hard to meet my very demanding requests, since I've lived in Bologna for over 20 years, but Lorenza was able to satisfy my requests. I discovered places in Bologna and Christmas traditions I didn't know about! Thanks a lot

Jeannie Dec 2025

This was a great tour. Robert gave us a fantastic highlight of Hong Kong. He took our suggestions and tailored the walk to the sights that we most wanted to see. I love history and his knowledge of the country was enlightening. I would highly recommend it!

Luis Dec 2025

We had a great time on our tour with Alex!! He was knowledgeable, friendly, and happy to answer any of our questions! He adjusted the tour based on our interests and we loved chatting with him. Would recommend in a heartbeat!

Cheryl Dec 2025

I had an amazing private tour with Joanne! What really stood out was how prepared she was even before the tour-asking thoughtful questions about my interests, the food I like, and the kinds of places I wanted to see. She curated the route exactly to my taste and was so flexible along the way. Joanne’s personality made the day feel effortless-she’s knowledgeable without ever feeling scripted, and she shares the kind of stories and details you won’t find online. I learned so much while still having fun, which is the perfect balance in a guide. If you’re booking a private tour, ask for Joanne. She’s the best-professional, warm, and truly tailors the experience to you. Highly recommend!

Paul Dec 2025

Great way to see the city. Fish market and Osaka Castle are well worth it. Very knowledgeable tour guide.

See all reviews

Guests and Hosts Stories In Their Own Words

Why our guests loved their experiences and why our hosts love creating them

Ready to create your own story?

★★★★★

Peter

Dec 2025

I cannot say enough good things about our full day tour of Hong Kong with Benny of City Unscripted. First, the booking process included a detailed questionnaire regarding our interests, and everything we considered a “must see” or “could do without”. For us, it was History? Check. Architecture? Check. Markets? Sure, but we’ll skip the live chickens at the wet market. Public transportation or Uber? The former, and lots of it. And so on….. Then, we were able to choose our guide, based upon his or her background and reviews. This was definitely a first for us with a tour company. Once we decided on Benny, we immediately heard from him by email with follow up questions, and after some discussion we decided on an itinerary that felt fully customized. The tour itself (8 hours) was everything we asked for. We covered several areas of Kowloon and Hong Kong Island, a perfect mix of tourist highlights and off the beaten path sights. We threw questions at Benny all day, which he was able to answer thanks to an obviously deep knowledge - and love - of his native city. And let’s not forget the delicious dim sum lunch and teahouse! We certainly got our steps in, but we always felt Benny was keeping a watchful eye on whether we were flagging a bit. It was a perfect day of touring, and we feel comfortable enough on the Metro and ferry to go out and do some more on our own. In sum, Benny and City Unscripted are highly recommended.

Catherine

Hello Hans, Thank you Thank you Thank you for a perfect day. We saw so many beautiful and interesting places, buildings, and things! You were terrific in showing us around your city! You are perhaps the best tour guide we have ever had anywhere. You made us feel as though nothing we asked of you was too much trouble. Thank you again, Cathy and Randy Chick

Maria Eugenia

Es una opción para conocer a pie la ciudad, y ver lugares recónditos que solo se ven a través de alguien que es lugareño. Para nosotros fue genial. It's a great way to explore the city on foot and discover hidden gems that you can only see through the eyes of a local. For us, it was fantastic.

Why 17,500+ Travelers Rated Us 5 Stars

Real Reviews, From Real Travelers

See What Guests Are Saying

Filter Bar

Experience Category:

Guests and Hosts Stories In Their Own Words

Ready to create your own story?

Real Reviews,
From Real Travelers