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How we manage reviews

Reviews only come from those who have purchased via us
The experience and host is reviewed by the guest
Honest reviews are sought and authenticated

17,500+ 5-Star Reviews and Counting

Trusted and recommended by travelers worldwide, including 99% on Google and TripAdvisor.

recommended by 99% of travelers on google
recommended by 99% of travelers on tripadvisor
We don’t make deals with businesses - giving you unbiased and authentic local experiences.
We use multiple review channels to ensure honesty and transparency. 
Most recent reviews
A wonderful tour of Brussels with Andrea
We had an excellent tour with Andrea. He customized our walk to to the interests of our small group of friends, teaching us the complicated history and culture of Brussels and Europe in a very understandable and enjoyable way. On our walk, he showed us much of Brussels from an insiders’ view that we could not have seen on our own. If I were fortunate enough to return to Brussels I would not hesitate to see more of Brussels with Andrea.
Her English was amazing and she was very knowledgeable.
She was very prompt in meeting us. She communicated each day before to make sure we knew exactly where we should be picked up. She taught us a lot about the culture of Japan and about everywhere we went today. she was very sweet and would highly recommend her in the future to any of our friends that are coming to Japan. We really had a wonderful experience with her.
Knowledgeable and kind guide
Alberto curated an interesting experience for us and took us to places we didn’t know about.
We had a fantastic tour around the streets of Istanbul with Tugba. We wanted to get off the beaten track and see the city through the eyes of a local and this is exactly what Tugba delivered. Highly recommended!
Mayu was friendly and knowledgeable
Mayu was a brilliant guide, we were half an hour late due to the train but she did not knock that off our time, in fact she was prepared to do longer to make sure we saw all we needed. She took us exactly where we asked and when I said I was looking for Pokemon cards for my son she found a shop and translated for me. She took us to a lovely little ramen place we never would have done on our own too. One of our best days in Japan, thank you Mayu!
Momoko is very friendly, knowledgeable, experienced and the best guide for Tokyo.
Momoko greeted us at the hotel and was very approachable and friendly. Our plan for our tine with Momoko was discussed and agreed. Momoko’s knowledge is extensive and she quickly established what my husband and I would be interested in to discover. Momoko took us to several different areas that included Shrines, Temples and to see the Sakura. Momoko answered all questions we asked and offered more of her knowledge throughout our tine with her. We felt that we could easily spent a few days with Momoko to experience Japan. A heartfelt thank you to Momoko for showing us a taste of her country.

How we use reviews

Reviews are collected
Reviews are analyzed for customer experience, operational excellence and host satisfaction
Action is taken on developing patterns such as training needed or change
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