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See why our guests love City Unscripted

How we manage reviews

Reviews only come from those who have purchased via us
The experience and host is reviewed by the guest
Honest reviews are sought and authenticated

17,500+ 5-Star Reviews and Counting

Trusted and recommended by travelers worldwide, including 99% on Google and TripAdvisor.

recommended by 99% of travelers on google
recommended by 99% of travelers on tripadvisor
We don’t make deals with businesses - giving you unbiased and authentic local experiences.
We use multiple review channels to ensure honesty and transparency. 
Most recent reviews
Senyo was a fantastic guide that knew Nagasaki well! We had an ambitious agenda and Senyo kept our pace to ensure we saw everything on our list. He also took us by local sites in the vicinity that he thought would complement our interests. Very personable and communicative!
Marisol was a wonderful guide who is passionate and knowledgable. She made it a wonderful food experience in Mexico City
Brilliant tour with a friendly, knowledgable guide
Nicola was brilliant and tailored the tour perfectly to our needs. He was extremely friendly and knowledgeable, would highly recommend!
He knows his staff and good knowledge on the history.
He would go extra mile to full fill your limit time slot on the itinerary .
Brilliant introduction to Edinburgh. Just the right amount of interesting sights and engaging stories.
Amazing
Becky was an amazing guide. Great personality, incredible conversation, and very knowledgeable about the area that we visited. Highly recommend and would enjoy spending time with her again in the future.

How we use reviews

Reviews are collected
Reviews are analyzed for customer experience, operational excellence and host satisfaction
Action is taken on developing patterns such as training needed or change
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