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See why our guests love City Unscripted

How we manage reviews

Reviews only come from those who have purchased via us
The experience and host is reviewed by the guest
Honest reviews are sought and authenticated

17,500+ 5-Star Reviews and Counting

Trusted and recommended by travelers worldwide, including 99% on Google and TripAdvisor.

recommended by 99% of travelers on google
recommended by 99% of travelers on tripadvisor
We don’t make deals with businesses - giving you unbiased and authentic local experiences.
We use multiple review channels to ensure honesty and transparency. 
Most recent reviews
Charlotte was intelligent and insightful as well as a lot of fun! She made our day special!
Loved seeing hidden gems in Kyoto
Our guide, Lando, was very knowledgeable about culture, religion, architecture, and, his main interest, history. We wanted a general overview of all these subjects as we had very little time in Mexico City. And he satisfied our request. He also was methodical about his planning so that we did not get stuck in tourist crowds. I.e. knowing when to start where before the crowds. Highly recommend Lando.
Enrico was very bright and friendly and knowledgeable about the culture and history of Napoli. I had no trouble finding him at the meeting spot which was near to my rental apartment. I enjoyed hearing about the customs and culture of this area as well as some obscure details that are not well known. The length of the tour was just right for me.
Enya was very proud of Napoli and it showed in her presentation. Her degree in architecture gave her a different perspective. We had a very fun tour and we appreciated Enya’s great sense of humour. Excellent tour and very worth the money.
Amsterdam: Highlights & Hidden Gems Private Walking Tour
When traveling, we like to learn about the area we are in, as well as getting an idea of where things are; having a private tour guide is a wonderful way to experience a town or city.

How we use reviews

Reviews are collected
Reviews are analyzed for customer experience, operational excellence and host satisfaction
Action is taken on developing patterns such as training needed or change
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