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See why our guests love City Unscripted

How we manage reviews

Reviews only come from those who have purchased via us
The experience and host is reviewed by the guest
Honest reviews are sought and authenticated

17,500+ 5-Star Reviews and Counting

Trusted and recommended by travelers worldwide, including 99% on Google and TripAdvisor.

recommended by 99% of travelers on google
recommended by 99% of travelers on tripadvisor
We don’t make deals with businesses - giving you unbiased and authentic local experiences.
We use multiple review channels to ensure honesty and transparency. 
Most recent reviews
Kyoto City Highlights & Hidden Gems Private Custom Tour with a Local
Great experience. the guide was very knowledgeable and helpful. Tailor made experience.
Roy was a very nice knowledgeable guide. Enjoyed ourselves.
Full day in Barcelona with a local
Pau was lovely and extremely knowledgable. It was a whirlwind history lesson. We had a great time touring and learning about the architecture of Barcelona. Thanks Pau.
Hong Kong Half Day Tour with a Local: 100% Personalized & Private
Donald was a great tour guide! He was fun and friendly and very knowledgeable. We learned so much and Donald gave great recommendations for where to go after the tour and continued to answer questions even after the tour was complete.
Brussels Private Custom Tour with a Local Guide, Kickstart your Trip
Excellent guide very knowledgeable and superior ability to communicate it. Was able to herd a number of cats including my wife ho has a tendency to walk slower than most.
Naples Half Day Private Tour: Highlights & Hidden Gems by a Local
Enya was a fantastic guide, she took us to local markets to sample fresh, really fresh mozzarella and local cheeses and meats as well as local markets.

How we use reviews

Reviews are collected
Reviews are analyzed for customer experience, operational excellence and host satisfaction
Action is taken on developing patterns such as training needed or change
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